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KONZA offers interoperability and analytics products and services in seven states to include Kansas, Georgia, South Carolina, Connecticut, New Jersey, Missouri, and Louisiana. Use cases are developed based upon information provided by HIE participants in these states.
We are pleased to present to you real stories of our providers in a succinct manner to help illustrate how HIE utilization can deliver value to your healthcare team and processes.
"The HIE helps us track allergies, medications, recent provider visits, and medical records. It's helpful because there are times when the patient is incapable of recalling what meds they are taking and physicians they have seen in the past."
Pat Harris, LPN, 5 years
"The HIE is intergral to case management and continuum of care for both inpatient and outpatient services. We primarily use the HIE for patient discharge plans -- we are looking for encounters we didn't know about and identfiable physical or behavorial issues. we have better information refarding what's happened with the patient, and may see a pattern for intervention."
Mary Jones, President, CEO
Critical Access Hospitals
"HIE data can improve quality outcomes, impact quality measures reporting for MIPS, and result in increased provider reimbursement. Successful value-based care programs reward healthcare providers with incentive payments for the quality of care they deliver.
Utilizing the HIE assisted providers in earning an average increase 5.75 percent in payer incentive dollars from claimed billed in 2018"
Tara Orear, Senior Ambulatory Systems Analyst
Critical Access Hospitals
"Our facility is actively working to improve the transitional care process for patients, whether they are being transitioned from one level of care to another, transferred outside of our care, or coming into our care. Currently we focus on using KHIN to obtain information for swing bed and home health referrals so we can be better prepared for their admissions. This translates into improved quality of care for all patients by leveraging the HIE information in real time rather than awaiting a fax that may not be received in a timely manner."
Rhonda Spellmeier, Clinical Analyst
Acute Care Hospitals
"Many patients who seek acute care are unknown to us. The HIE is immeasurably helpful because the records are there—recent care—in real time. We know who the patient was last seen by, who to call for more information, and know the health issues they are having already.
We recently treated a person who had surgery in another city, and later came to us for a post-surgical issue. We know who the surgeon is and can call them. And, after the appointment the HIE automatically sends the visit summary to the primary care physician or specialist."
Korri Phillips, MD, Medical Director Express/Urgent Care Clinics
"ADT alerts are critical for primary care providers as they work to coordinate care and ensure nothing falls through the cracks. The HIE makes sure that PCPs are kept informed about utilization for their patients, and the information allows them to follow up quickly when necessary. It's a valuable resource for primary care providers looking to succeed in value-based care, especially when they are members of an accountable care organization."
Erin Patrick, Executive Director
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