HIE Participant FAQs

KONZA is working to improve to healthcare through both interoperability and transformative data analytics. This nationwide exchange allows connected physicians and hospitals to share patient information while employing powerful analytic reports designed to help improve clinical outcomes, reduce inefficiencies, and positively impact patient safety.

What is Health Information Exchange (HIE)?

HIE is the electronic exchange of clinical information among healthcare organizations. This exchange of patient clinical data allows physicians, nurses, and other healthcare providers to securely and efficiently access patients’ health records.

Why is health information exchange important?

HIE allows healthcare providers to quickly access their patients’ data across disparate health care systems, reducing treatment delays and enhancing clinical decision making. Additionally, HIE improves patient care coordination and transitions of care by allowing healthcare professionals to access their patients’ most recent test results, procedures, diagnosis, medications, allergies, and more.

What patient data comes into an HIE?

Patient data received by the HIE may include: a list of facilities where the patient was seen, admit and discharge dates, lab results, procedures and diagnoses, current and past medications, allergies, chief complaint, visit notes, operation notes, and the patients’ primary care providers.

Will KONZA connect with other HIEs?

KONZA connects with other HIEs across the nation. KONZA also connects with public health agencies, federal agencies such as the Veteran’s Administration, national lab companies, and prescription monitoring programs.

How will KONZA help the nation connect for better care?

Physicians and other clinicians can securely share critical patient information at the point of care, supporting improved care quality and better patient health outcomes. Patients can easily view their medical information from participating providers on one secure patient portal. Physicians and other clinicians can more easily meet quality reporting obligations under the emerging performance and value-based payment systems adopted by federal and commercial health plans.

How do we know KONZA will work?

The proven HIE technology is already successfully operating in Kansas, Connecticut, Georgia, Missouri, New Jersey, and South Carolina. This is a “turnkey” HIE.

Who is in charge of KONZA ?

KONZA began its initial startup in the spring of 2018 with a physician advisory committee. The advisory committee developed foundational policies and procedures to support the HIE infrastructure. The diverse advisory committee includes health care providers, health care facilities, government, consumers, payers, and other stakeholders. KONZA controls access to and use of all exchange data, all subject to federal law, including HIPAA.

Who will participate in KONZA ?

Patients receive care from many types of clinicians, so KONZA encourages physicians, nurses, psychologists, and other health professionals to participate. Patients receive care in many locations, so KONZA encourages physician offices, hospitals, skilled nursing facilities, behavioral health facilities, federally-qualified health centers (FQHC), and other sites to participate in the exchange.

Will patients have to participate in KONZA? Will they have to pay?

Patients can choose to opt out of including their personal health information in KONZA. There is no charge for patients to participate in KONZA .

For patients who authenticate their KONZA information through the patient portal, there is a nominal one-time charge from the KONZA help desk. There is no charge for patients who authenticate at a participating provider’s office or facility.

How can I exchange health information?

To receive more information regarding the exchange of health information, please contact KONZA at 800.435.2104.